How Your Data Is Protected at 98ok

When you register with or use 98ok, we collect certain necessary information — strictly to ensure smooth service delivery and nothing beyond that. We always aim to collect the minimum data required.

Directly Provided Information

When you open an account or use our services at 98ok, we collect the following information:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Residential Address & District
• National ID number or passport number (for KYC verification)
• Payment method details (Mobile Pay/Nagad/Rocket number)

Automatically Collected Data

Some information is collected automatically while you use our services:

98ok uses your data only for specific, legitimate purposes. We never use your information for anything not described in this Privacy Policy.

Primary Use

• Account Management: Completing registration, login, and account verification processes
• Transaction Processing: Processing Deposits & Withdrawals Securely
• Customer Support: Resolving your questions and concerns
• Security Assurance: Preventing fraud and money laundering
• Legal Compliance: Compliance with applicable laws of Bangladesh

Secondary Use (consent-based)

• Sending personalized bonus offers and promotions
• Analytics to improve your gaming experience
• Keeping you informed about new features and games
• Improving Platform Performance

98ok never sells your personal data to third parties for commercial purposes. However, limited data sharing with trusted partners may be necessary for service operations.

When Data Is Shared

• Payment Processor: Minimum data required to verify transactions with Mobile Pay, Nagad, and Rocket
• Technology Partners: For server hosting and cybersecurity
• Legal Authorities: Upon a lawful request from a Bangladeshi court or government authority
• KYC Verifier: To complete the identity verification process

In all cases, third parties are bound by strict confidentiality agreements and may only use data for the specified purpose. 98ok ensures that third parties adhere to the same high security standards we uphold.

98ok uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.

Types of Cookies We Use

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not function properly.

98ok employs the highest technical and administrative measures to protect your data. Our security team monitors the system 24/7.

Technical Security

• TLS 1.3 encryption applied to all data transfers
• Data stored on servers using AES-256 encryption
• Two-Factor Authentication (2FA)
• Automated brute-force attack prevention system
• Regular Penetration Testing & Vulnerability Assessments

Administrative Safeguards

• Only authorized personnel may access customer data
• All staff receive regular privacy training
• A complete audit log of all data access is maintained
• Strict action is taken against anyone who violates our security policy

As a 98ok customer, you have several important rights over your personal data. We fully respect and uphold each of these rights.

98ok is strictly for individuals aged 18 and above. We do not knowingly collect information from minors. Age verification is mandatory during registration.

If we discover that a minor has created an account on our platform, that account will be immediately closed and all associated data will be permanently deleted.

98ok retains your data only for as long as necessary. Once the retention period expires, your information is automatically deleted or anonymized securely.

Even after account closure, certain data must be retained for a specified period due to legal obligations. However, such data will not be used for marketing or any other purpose.

98ok may update this Privacy Policy as needed. Any changes will be published on this page with a revised date. For significant changes, we will notify you via your registered mobile number or email.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend reviewing this page regularly.

For any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us. Our dedicated privacy team is always ready to help.

• Email: support@98ok.site
• Response Time: Within 30 business days
• Urgent Security Issues: Responses within 24 hours

We are committed to resolving your complaints. If you are not satisfied with our response, you have the right to escalate the matter to the relevant regulatory authority.